IT SERVICES

PROFESSIONAL SERVICES

Let us help you maximize the business
value of your network.

Managed IT Services

Let us give you the peace of
mind you deserve.

Staffing

Want an onsite IT Person?

Professional Services

Installations, Upgrades and Migrations – We Do I.T. Right!

Are you looking to have all your I.T. computer support issues managed? We provide everything from cloud computing to VPN setup. Whatever your I.T. issue is—we have a solution.

We get your most complex projects done, without boring you with too much gibberish. We’ve provided computer tech support from ophthalmology clinics through to travel agencies. Your company could be next!

With over 15 years of experience and 24/7 IT support, our all-inclusive I.T. services are catered to suit your business’s unique IT needs. Whether you need VPN, LAN, WAN or VoIP services—we get it done quickly and effectively.

  • VOIP Implementations
  • Microsoft Office 365
  • New Hardware Installations
  • VMWare and Hyper V
  • Server Function Optimization
  • Google Email Migrations
  • Network Security
  • Migrate Email Services
  • Disaster Recovery Plans
  • Wireless Networks (VPN, LAN, WAN)
  • Cloud Services
  • Firewall Installations

Worry-Free IT Consulting From Next I.T. Means You Get:

  • Peace of mind –Next I.T. will consult with you on services that ensure your technology solution is secure and just right for your business requirements.
  • All-inclusive consulting solutions – Next IT provides IT Consultation and Installation with our trusted vendor products, while providing meticulous planning. We provide very detailed work plans so you always know where we are at in the process of your IT Project.
  • Protection for your business – safeguard your business in the event of a disaster with IT Administration and Backup and Disaster Recovery.
  • Leverage your technology strategically
  • Save time and resources to help your company be more efficient
  • Be proactive, versus reactive

Let Next I.T. show you that technology doesn’t
always have to be complicated.

Next I.T. can simplify the way you use the technology you count on every day. Our IT Consulting Services take the complexity out of using technology for a simplified business in Western Michigan serving the Muskegon, Grand Rapids, Traverse City, Kalamazoo, Sturgis and the Northern Indiana area.

Whether your organization requires computer consultancy, Help Desk Support, IT outsourcing, IT consulting services, outsourced IT, staffing, technical support , small business server consulting, network consulting, website development, e-marketing, social media, we’re here to assist you. We have the experts that you can depend on to show up when they say and when you need them.

Don’t worry about technology, you have more important things to worry about, like your business. Your company’s success has never been in better hands, with expert advice from a professional IT Consultant.

Let us help make your Vision a Reality!

Managed I.T.

Want to change your IT Support from a ‘Cost Center’ to a ‘Productivity Center’?

Can you imagine how your organization would benefit if you had a dedicated IT Department with experts ready to handle every possible new technology? Working with NeXt I.T. gives you access to our 5 service delivery teams for one flat rate.

CENTRALIZED SERVICES TEAM
  • Threat Management
  • Monitoring and Patching
  • Anti-Virus and Anti-Spam
  • Backup and Disaster Recovery
SUPPORT TEAM
  • Remote Support
  • Onsite Services
  • How-to-Questions
NETWORK ADMINISTRATOR TEAM
  • Proactive Technology Management
  • Implement ‘Best Practices’
PROFESSIONAL SERVICES TEAM
  • Implement New Technology
  • Solution Migrations
  • SWAT Team
VIRTUAL BUSINESS TECHNOLOGY ADVISOR
  • Business Strategy Technology
  • Solutions Design Desk
  • Budget Planning

nextCARE is designed to provide pro-active support services that anticipate and prevent IT problems before they occur. The service is built upon the successful installation and configuration of technologies that our Helpdesk Team, Professional Services Team, and Network Operations Center (NOC) Team utilize to monitor and maintain critical technology systems.

NeXtCARE Plan Benefits

  • Increase Productivity –  neXtCARE makes sure that your technology is always running at its best. We are maintaining your systems 24/7 and always available to answer user questions.
  • Reduce Risk –  With our predictive failure monitoring, we notify you of failing equipment. We can then order and replace before it stops your production.
  • Enjoy Competitive Advantage –  Your dedicated Business Technology Advisor constantly work with you to identify productivity and risk trends at your organization. We also design technology strategies and budgets to help you always be competitive.
You’ll finally put a stop to annoying spam, pop-ups, and spyware.

Staffing

Want an Onsite IT Person?

nextSTAFF is designed to provide contracted employees to work on long-term assignments at your organization. Employees are recruited, screened, and assigned by Next I.T. for your specific need. Next I.T. handles the base salary, vacations, sick time, taxes, and all the other benefits for you.

GET IN TOUCH

Let’s Work Together!

If you ‘ve gotten this far, this is good news! You want to work with us. Feel free to give us a call, email, or pop into our office. We’d love to hear to from you.
You may be here because you are just looking, that’s okay with us. Fill out the contact form below and we will reach out to you and see how we can make you happy.
Talk to you soon!
map

KALAMAZOO

5320 Holiday Terrace, Suite 2
Kalamazoo, MI 49009

Phone: 269-659-3947
Phone: 269-659-8824
Phone: 866-388-6398

MUSKEGON – HQ

423 West Norton Avenue
Muskegon, MI 49444

Phone: 231-739-6398
Phone: 866-388-6398

TRAVERSE CITY

3139 Logan Valley Road
Traverse City, MI 49684

Phone: 231-739-6398
Phone: 866-388-6398

GRAND RAPIDS

2675 44th Street Suite 201 SW
Wyoming, MI 49519

Phone: 616-607-9290
Phone: 866-388-6398

Service Report Card

NeXt I.T. Service
Report Card for September 2017
Resolved Tickets:
4,250
Customer Satisfaction:
95%
Service Tickets Within SLA:
97%
Spam Messages Blocked:
37M

Links

Contact Us

Customer Service
866.388.6398

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