IS THIS YOU?

Our ideal I.T. client has 15 to 1,500 employees.

Our best clients are organizations who want dependable technology to help them increase productivity, reduce risk, and enjoy a competitive advantage.

Do you depend on technology to run your organization? Has that technology ever let you down? Whether you have lost all your data to Crypto or simply don’t like how much your organization is paying to keep your I.T. up and running, Next I.T. is here to make the most of your technology investment. Our flat-rate service plan will deliver your organization enterprise-level I.T. support and solutions that are tailor-made to relieve all of your organization’s technology-induced pain points.

Predictable IT budgeting with a flat-rate service plan!

With our highly affordable managed I.T. services, you will never have to worry about the expense of repairing a network or workstation problem again. Next I.T. provides multiple I.T. services to help you take command of your technology. These services are provided to you on a flat-rate, easy-to-budget plan, based on your needs. This results in value for you. We eliminate surprise computer repair costs that will invariably result in more attractive numbers on your bottom line.

 

Ensure your employees can focus on their task – NOT your I.T.!

Got a problem – Call, chat or email us. Most issues go unnoticed because we’ve prevented them from happening. Using us as your ‘Virtual I.T. department’ frees your people to work without interruption. Our monitoring and maintenance services free your organization to spend money and resources on things that help you grow because we worry about the things that keep you moving forward.

We deliver efficiency! Since we catch most problems before they occur with our predictive monitoring, interruption of service is almost a thing of the past. When your software needs updating, it is done outside of regular organization hours, ensuring your workstations are ready to go when your staff arrives for work.

We are always there for you.

We all know that catastrophes can happen at any time. With several layers of support, we are always there for you – day or night. We don’t take vacation, call in sick, or walk out on you. Some of our managed services include:

Remote Monitoring and Maintenance

Comprehensive I.T. Support

Vendor Management
Managed backups
Pro active alignment and standards
vCIO budgeting and strategy
Security Solutions
Network optimization
Wireless Networks
Help Desk with Experienced Technicians

We work most efficiently and effectively with clients who:

 

Require reliable and secure I.T. Management Services for the network infrastructures of their companies.

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Recognize that technology is a powerful method for boosting productivity and competitive advantages.
Will make a commitment to invest in business technology to eliminate repetitive manual tasks and to improve communication with Computer and Communications Networks.
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Need not only a partner in technology, but also a trusted advisor for the improvement of their productivity, profitability and operations through professional computer network support.

Want to <em><strong>work with us?</strong></em>

Call Us Today: (866) 388-6398

Technology You Can Count On!

We have many clients ranging from small businesses to non-profit organizations and everything in between. If your business falls into one of these categories, we’re definitely able to assist you with your I.T. needs.

NeXt I.T. can simplify the way you use the technology you count on every day. Our I.T. Consulting Services take the complexity out of using technology for a simplified business in Western Michigan serving the Muskegon, Grand Rapids, Traverse City, Kalamazoo, Sturgis and the Northern Indiana area.

Small to Mid Sized Businesses
Are you a small to medium sized business and frustrated with your technology? Most companies want to focus on growing their businesses, not halt them because of computer tech related struggles. We focus on Making your Technology Make Business Sense. We want you to have the ability to run your business without computer or technology worries and enjoy what you like to do. Make Money!
Education

Technology in Education has changed dramatically. With the 1 to 1 computer and the interactivity of whiteboards, video, live streaming, and mobile device management, there are many issues facing the education realm. We can lower your I.T. support services budget by what we have learned with other schools in Michigan and Indiana.

Manufacturing Industry
In a manufacturing environment, we understand the importance of being up and running. When the computers go down, your production goes down, and that is not a good situation to be in. Let us help you keep production moving and making the product that keeps you in business. We have a lot of experience working in computer support services and assisting you with your processes.
Non-Profits

Non-profits rely on technology more than ever. Marketing to your donors and serving your community is important for the growth of your company. That is why your technology is so important. NeXt I.T. works with many different non-profit businesses around Michigan and Indiana. We enjoy teaching them how to get them most out of their I.T. support budget.

What They're Saying

Customer Testimonials

The tech was able to look at our system and give a preliminary diagnosis right when i called the first time, then he added our service ticket to an existing scheduled site visit. He basically knew and followed all the steps to get it resolved without prompting or another call from us.

Distributor, White Pigeon, MI

Great job! Tyler found the problem very quickly. We were back up and running far faster than i could have dreamed! Thank You!

Manufacturing, Traverse City

Matthew and everyone else at Next-IT that helped us resolve our Locky Ransomware virus problem were wonderful. Very professional and friendly. Would recommend their services to anyone who asks:>)

Lean Contract Manufacturing, Spring Lake, MI

Awesome job recovering these emails and going the extra mile and getting a hold of Microsoft.

Furniture, Norton Shores

Brian was flexible with me for when he would resolve my issue as to not disrupt my work. I really appreciated that!

Leasing Development, Norton Shores.

All of the correspondence was very prompt and detailed. It was evident that Wade took the time to contact other vendors concerning the issue, and was sure to follow-up through each step of the process. Great service!

Hotel, Grand Rapids, MI

Thanks for making time to stop by with such short notice

Printer, Grand Rapids

I appreciate the person I talked to in that he asked me if I wanted him to finish a scan after my work day ended vs me waiting longer! I was really needing to get back on my computer so appreciated that very much. Plus this AM I called and spoke to Shanice and she was again very helpful.

Industrial, Muskegon, MI

John is a valuable part of the Webb Team. We Thank him for his willingness to jump right in and fix the issues. He is knowledgeable on the working of your system. Thanks Again

Chemical Manufacturing, Muskegon, MI

Great service Got right to the problem Everything seems fine Thanks Mike B

Food Manufacturer, Muskegon, MI

To Daniel and Brandon, thank you both so much for taking the time to find and restore the 'paint' program. I would also like to apologize for wasting your valuable time attempting to get this program to work on PDF documents when in fact it's used to modify JPEG's. My bad!

Educational Publishing, Grand Haven, MI

My technician was great. Quick response time, polite, and overall effective. A good experience.

Airplane parts distributor, Muskegon, MI

Brandon found and restored my signature stamp! THANK YOU VERY MUCH BRANDON!! Your help was much appreciated!

Winery, Kalmazoo

Joe did an EXCELLENT job trouble-shooting the missing folder issue. When he couldn't locate the folder he turned the job over to Mark. Ultimately, it was Mark who found the folder, but I would like to express my gratitude to both techs for a job well done!! THANKS GUYS!!

Non-Profit Traverse City, MI

I appreciated the tech monitoring my machine for a while after I had an alarm alert after the scanning was completed and I got back on my computer.

Museum, Muskegon, MI

Once again Dennis was outstanding. Very professional and knowledgeable. Once I explained to him what we were going after he knew exactly what needed to be done. Dennis went above and beyond in my opinion, assisting me with an issue that was due to the Charter Cable Modem being faulty. Give that man a raise. He's a great representative for your company.

Manufacturing, Sturgis MI

I just wanted to take a minute to let you know that Scott is a really good guy. He is kind, patient and very knowledgeable. Every time I interact with him he is very professional and it truly is a pleasure to work with him. Such a valuable asset to Next-It and one of the reasons I recommend Next-It to folks looking for services that align with those you provide.

Land Conservancy, Traverse City, MI

The regular meetings help us review everything that's going on. We are given a heads-up when a piece of equipment is coming to the end of its life, so we can budget for replacing that piece of equipment. Before, IT equipment wasn't monitored to see how it was running or when it was likely to need an upgrade. When it broke, it disrupted the practice. Next IT has eliminated those nasty surprises.

Radiology Company,  MI

They do what they say they are going to do, and with my data ... Next IT does it all! Then, each month they review what they have done and tell me what they are going to do next! I receive a detailed Business Technology Review with the status of EVERYTHING, my Account Executive analyses it for me, automatically addresses any issues and summarizes the report for our monthly CIO meeting. I usually say "I'm really busy this month but I know you've got this!" The employees at Next IT have actually removed the headaches and fears I had with our company's data and communications which allowed me to get back to work and focus on achieving my business goals.

Trucking and Storage Company,  Traverse City, MI

In addition to a strong backup system and a new server to better protect our business, Next IT provided us with some additional tools to help the business run more efficiently, including dual-monitor workstations, a new printer set-up, voice-over-internet capability and VPN access.

Employee Benefits,  Grand Rapids, MI

I truly love your company!!! You make the stress of tech issues go away with one simple call. When we are frazzled and ready to give up, your staff is calm and ready to take on the "challenge". I appreciate your courteous staff!!!!

Government, Muskegon

Service Report Card

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Service Tickets Within SLA

Spam Virus Messages Blocked

Headquarters

423 West Norton Avenue
Muskegon, MI 49444

Call Us

Phone: 231-739-6398
Phone: 866-388-6398

Let Us Help You With Your Technology Needs!