TECHNOLOGY SOLUTIONS

Our Services

Virtual and Managed IT Support Department for any budget.

We eliminate downtime for your business. When your technology isn’t working you can’t do your job, if you can’t do your job, you are losing money. We offer 24/7 managed IT services and network monitoring that take steps to prevent downtime. With our flat-rate fee model it benefits us to keep our clients up and running, fix problems immediately, and keeps our costs of delivering service low. We now share in your success by having a functional, working network. Our ideal client size is Small to Medium-sized organizations with 15 – 1,500 computers.

What Does

Worry-Free I.T. Mean?

Many businesses in Michigan and Indiana are wondering the same thing. Next I.T. can help you take command of your technology by focusing on three core areas;

1. LEVERAGE TECHNOLOGY
Top organizations use technology to meet business goals. These organizations treat information as a strategic resource instead of a simple shared process. It is integrated in what they do, not just added on as a necessary evil.

2. INCREASE PRODUCTIVITY
With the right tools, your team can streamline processes, collaborate with others and save time resulting in improved overall productivity. With Next I.T. any company can use technology more effectively on virtually any budget.

3. REDUCE RISK
Technology has changed – and is continuing to change. Consider what you do on a daily basis, and then imagine trying to run your business without access to the technology that makes it all possible. Next I.T. can help you create a customized and reliable solution that make business sense for you.

IS THIS YOU?

Are you part of an organization that needs dependable technology services and support to help meet your business goals?  We provide I.T. solutions for manufacturing, professional, non-profit, government, and school systems. With 4 offices across Michigan, we service organizations from the Mackinaw Bridge, Traverse City, Muskegon, Grand Rapids, Holland, Kalamazoo, and Northern Indiana.

Professional Services

 

Education

 

Manufacturing

 

Non-Profits

 

Our Partners & Awards

 

What They’re Saying

Customer Testimonials

I know that without this partnership, we would not have been positioned to turn to remote working when COVID-19 hit instantly. I appreciate the integrity of your company and its employees. In today’s world, it is such a relief to receive information about where we need to update and upgrade our systems without the pressure of a “hard sell.”
Read More

Although I have never encountered a Next I.T. employee that has been hard to work with [everyone is such a great help to our staff and myself], there are a few I want to call out to you:

Keith Nelson – he has assisted me in keeping our systems up-to-date and running well in a cost-efficient. I never second guess his recommendations because I know his advice is honest, helpful, and given with the interest of our company in mind
Scott Kurtzal – Scott is our onsite technician. My staff loves him! When he is onsite, he fits right into our team and has built a strong relationship with each staff member. Because of Scott, when things go wrong with their computer, the first thing they think of is contacting the help desk [instead of me] because they know that if off-site support can’t help them, Scott will be sent on his mighty stead to make everything right
Crystal Sharpe – we are increasing our security measures, and she has made the switch to DUO easy for everyone
Wade Justice – as we are updating our security overall, Wade is our lead and is fantastic to work with
Casey Griffes – I have work remotely with Casey for a long time; he makes what I think are mountains seem like a minor speed bump
I could go on in calling out Next I.T. staff that have been helpful and great to work with; everyone on your team is that way.

Well, thank you and Next I.T. for always being there for us.

Large Service Organization, Kalamazoo

Just wanted to say thank you to you and your team during this health crisis. As crazy as it’s been, you guys have come through for our team and we really appreciate it.

Alison, Local Business, Kalamazoo

I just wanted to let you know that yesterday I called for support and spoke to Jenny she was awesome and helped me get my printer connected. It took a long time but she was super patient and did a great job helping me connect it. I just wanted to let her superiors know because I didn’t know how much detail and time it was going to take but she was quick and awesome with everything!

Cheryl, Local Small Business

I worked with Isaac to get one of the office Laptop’s up and running so I am able to access some of my files while working from home.

Isaac was awesome to work with, especially while trying to deal with my iPhone hot spot as my  Internet. He was professional, kind and very patient while dealing with my adventurous Internet connection; it can be somewhat challenging at times. Today I came into the office today to complete the set up, via phone with Isaac, and with the Internet. Wanted to tell you,  you have a great employee!

Kathy

I just wanted to take a few minutes to reach out and let you know that I am so very grateful, as is my organization, that we had Scott assisting me over the last year or so in getting our system set up with a VPN and remote desktop. We made a pretty seamless transition when we decided to go to a work from home situation before the Executive Order was put into effect.

We cannot thank Scott, and your team enough.

Be safe and know you made a difference in our business continuity.

Clint

want to be sure to thank you, Scott and everyone at NextIT for keeping CMHC so up to date on our computers, ability to work remotely and to keep getting our job done.  I’m in daily contact with my public housing Executive Director colleagues and so many of them don’t have a consistent IT vendor. Read More
So they struggle and wring their hands.  I keep putting NextIT out there as a recommendation, but these colleagues will forget all about it as soon COVID-19 blows over.

We, though are appreciative.  When I told everyone that the cameras were back up via Teams, they gave Scott a virtual round of applause.

Jill

I want to first thank next IT for being a resource for us! We would not have made it through this day without your services!
I used zoom which Keith had helped me initiate for our agency months back when we set up the technology in the annex. This technology made it possible to communicate with over 80 of our staff today.
Read More
Secondly, You were so helpful reallocating workstations and laptops to our critical staff so we could go totally remote today. Your team assisted them and they are up and running. Keith had researched rentals of laptops prior to today for us, but we were able to take the laptops of the supervisors we had to place on leave and provide them to remaining essential staff.

The covid virus has made this a challenging time for work when we are used to being on site to provide support and services but technology and your support have made it manageable!
These are hard times, but I am grateful you and your teams are here for us.

Distributor, White Pigeon, MI

The tech was able to look at our system and give a preliminary diagnosis right when i called the first time, then he added our service ticket to an existing scheduled site visit. He basically knew and followed all the steps to get it resolved without prompting or another call from us.

K12 School, northern Michigan

I had a chance to work with Efren yesterday. I just thought I should reach out to you and let you know that he was a pleasure to work with. He was very polite and knew his stuff. The whole experience was a joy, and he made it very easy for me to follow along.
Please thank him for me.

Manufacturing, Traverse City

Great job! Tyler found the problem very quickly. We were back up and running far faster than i could have dreamed! Thank You!

Lean Contract Manufacturing, Spring Lake, MI

Matthew and everyone else at Next-IT that helped us resolve our Locky Ransomware virus problem were wonderful. Very professional and friendly. Would recommend their services to anyone who asks 🙂

Furniture, Norton Shores, MI

Awesome job recovering these emails and going the extra mile and getting a hold of Microsoft.

Leasing Development, Norton Shores, MI

Brian was flexible with me for when he would resolve my issue as to not disrupt my work. I really appreciated that!

Hotel, Grand Rapids, MI

All of the correspondence was very prompt and detailed. It was evident that Wade took the time to contact other vendors concerning the issue, and was sure to follow-up through each step of the process. Great service!

Printer, Grand Rapids, MI

Thanks for making time to stop by with such short notice

Industrial, Muskegon, MI

I appreciate the person I talked to in that he asked me if I wanted him to finish a scan after my work day ended vs me waiting longer! I was really needing to get back on my computer so appreciated that very much. Plus this AM I called and spoke to Shanice and she was again very helpful.

Chemical Manufacturing, Muskegon, MI

John is a valuable part of the Webb Team. We Thank him for his willingness to jump right in and fix the issues. He is knowledgeable on the working of your system. Thanks Again.

Food Manufacturer, Muskegon, MI

Great service Got right to the problem Everything seems fine Thanks Mike B.

Educational Publishing, Grand Haven, MI

To Daniel and Brandon, thank you both so much for taking the time to find and restore the ‘paint’ program. I would also like to apologize for wasting your valuable time attempting to get this program to work on PDF documents when in fact it’s used to modify JPEG’s. My bad!

Airplane parts distributor, Muskegon, MI

My technician was great. Quick response time, polite, and overall effective. A good experience.

Winery, Kalmazoo

Brandon found and restored my signature stamp! THANK YOU VERY MUCH BRANDON!! Your help was much appreciated!

Non-Profit Traverse City, MI

Joe did an EXCELLENT job trouble-shooting the missing folder issue. When he couldn’t locate the folder he turned the job over to Mark. Ultimately, it was Mark who found the folder, but I would like to express my gratitude to both techs for a job well done!! THANKS GUYS!!

Museum, Muskegon, MI

I appreciated the tech monitoring my machine for a while after I had an alarm alert after the scanning was completed and I got back on my computer.

Manufacturing, Sturgis MI

Once again Dennis was outstanding. Very professional and knowledgeable. Once I explained to him what we were going after he knew exactly what needed to be done. Dennis went above and beyond in my opinion, assisting me with an issue that was due to the Charter Cable Modem being faulty. Give that man a raise. He’s a great representative for your company.

Land Conservancy, Traverse City, MI

I just wanted to take a minute to let you know that Scott is a really good guy. He is kind, patient and very knowledgeable. Every time I interact with him he is very professional and it truly is a pleasure to work with him. Such a valuable asset to Next-It and one of the reasons I recommend Next-It to folks looking for services that align with those you provide.

Trucking & Storage, Traverse City, MI

They do what they say they are going to do, and with my data … Next IT does it all! Then, each month they review what they have done and tell me what they are going to do next! I receive a detailed Business Technology Review with the status of EVERYTHING, my Account Executive analyses it for me, automatically addresses any issues and summarizes the report for our monthly CIO meeting. I usually say “I’m really busy this month but I know you’ve got this!” The employees at Next IT have actually removed the headaches and fears I had with our company’s data and communications which allowed me to get back to work and focus on achieving my business goals.

Employee Benefits, Grand Rapids, MI

In addition to a strong backup system and a new server to better protect our business, Next IT provided us with some additional tools to help the business run more efficiently, including dual-monitor workstations, a new printer set-up, voice-over-internet capability and VPN access.

Government, Muskegon, MI

I truly love your company!!! You make the stress of tech issues go away with one simple call. When we are frazzled and ready to give up, your staff is calm and ready to take on the “challenge”. I appreciate your courteous staff!!!!

Commercial, Grand Rapids, MI

Their staff does an excellent job catering to people of all knowledge levels and are always looking for ways to help your business or organization be more efficient.

Let Us Help You With Your Technology Needs!

Managed I.T. Locations Map

Managed I.T. Services Keeps This Radiology Practice in Business

Before this medical services practice started working with Next I.T., they struggled with their technology.

Productivity Improves with Proactive I.T. Management

A worldwide automotive supplier was hit by a cryptovirus that crippled their entire network. The virus caused most workstations and servers to become bots…

A Long-Term Relationship Starts with Trust

An employee benefits group called Next I.T. with a laundry list of frustrations and needed someone they could trust to help increase their productivity and efficiency.

No More Sticker Shock with Managed Services

A supply company contacted Next I.T. because their I.T. provider’s hourly break/fix costs were escalating and impossible to budget.