TECHNOLOGY SOLUTIONS

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Our Services

Virtual I.T. Support Department for any budget.

We eliminate downtime for your business. When your technology isn’t working you can’t do your job, if you can’t do your job, you are losing money. We offer 24/7 network monitoring and take steps to prevent downtime. With our flat rate fee model it benefits us to keep our clients up and running, fix problems immediately, and keeps our costs of delivering service low. We now share in your success by having a functional, working network. Our ideal client size is Small to Medium sized organizations with 15 – 1,500 computers.

What Does

Worry Free I.T. Mean?

Many businesses in Michigan and Indiana are wondering the same thing. Next I.T. can help you take command of your technology by focusing on three core areas;

1. LEVERAGE TECHNOLOGY
Top organizations use technology to meet business goals. These organizations treat information as a strategic resource instead of a simple shared process. It is integrated in what they do, not just added on as a necessary evil.

2. INCREASE PRODUCTIVITY
With the right tools, your team can streamline processes, collaborate with others and save time resulting in improved overall productivity. With Next I.T. any company can use technology more effectively on virtually any budget.

3. REDUCE RISK
Technology has changed – and is continuing to change. Consider what you do on a daily basis, and then imagine trying to run your business without access to the technology that makes it all possible. Next I.T. can help you create a customized and reliable solution that make business sense for you.

IS THIS YOU?

Are you part of an organization that needs dependable technology services and support to help meet your business goals?  We provide I.T. solutions for manufacturing, professional, non-profit, government, and school systems. With 4 offices across Michigan, we service organizations from the Mackinaw Bridge, Traverse City, Muskegon, Grand Rapids, Holland, Kalamazoo, and Northern Indiana.

Learn More

Professional Services

 

Education

 

Manufacturing

 

Non-Profits

 

Our Partners & Awards

 

What They’re Saying

Customer Testimonials

Distributor, White Pigeon, MI

The tech was able to look at our system and give a preliminary diagnosis right when i called the first time, then he added our service ticket to an existing scheduled site visit. He basically knew and followed all the steps to get it resolved without prompting or another call from us.

K12 School, northern Michigan

I had a chance to work with Efren yesterday. I just thought I should reach out to you and let you know that he was a pleasure to work with. He was very polite and knew his stuff. The whole experience was a joy, and he made it very easy for me to follow along.
Please thank him for me.

Manufacturing, Traverse City

Great job! Tyler found the problem very quickly. We were back up and running far faster than i could have dreamed! Thank You!

Lean Contract Manufacturing, Spring Lake, MI

Matthew and everyone else at Next-IT that helped us resolve our Locky Ransomware virus problem were wonderful. Very professional and friendly. Would recommend their services to anyone who asks 🙂

Furniture, Norton Shores, MI

Awesome job recovering these emails and going the extra mile and getting a hold of Microsoft.

Leasing Development, Norton Shores, MI

Brian was flexible with me for when he would resolve my issue as to not disrupt my work. I really appreciated that!

Hotel, Grand Rapids, MI

All of the correspondence was very prompt and detailed. It was evident that Wade took the time to contact other vendors concerning the issue, and was sure to follow-up through each step of the process. Great service!

Printer, Grand Rapids, MI

Thanks for making time to stop by with such short notice

Industrial, Muskegon, MI

I appreciate the person I talked to in that he asked me if I wanted him to finish a scan after my work day ended vs me waiting longer! I was really needing to get back on my computer so appreciated that very much. Plus this AM I called and spoke to Shanice and she was again very helpful.

Chemical Manufacturing, Muskegon, MI

John is a valuable part of the Webb Team. We Thank him for his willingness to jump right in and fix the issues. He is knowledgeable on the working of your system. Thanks Again.

Food Manufacturer, Muskegon, MI

Great service Got right to the problem Everything seems fine Thanks Mike B.

Educational Publishing, Grand Haven, MI

To Daniel and Brandon, thank you both so much for taking the time to find and restore the ‘paint’ program. I would also like to apologize for wasting your valuable time attempting to get this program to work on PDF documents when in fact it’s used to modify JPEG’s. My bad!

Airplane parts distributor, Muskegon, MI

My technician was great. Quick response time, polite, and overall effective. A good experience.

Winery, Kalmazoo

Brandon found and restored my signature stamp! THANK YOU VERY MUCH BRANDON!! Your help was much appreciated!

Non-Profit Traverse City, MI

Joe did an EXCELLENT job trouble-shooting the missing folder issue. When he couldn’t locate the folder he turned the job over to Mark. Ultimately, it was Mark who found the folder, but I would like to express my gratitude to both techs for a job well done!! THANKS GUYS!!

Museum, Muskegon, MI

I appreciated the tech monitoring my machine for a while after I had an alarm alert after the scanning was completed and I got back on my computer.

Manufacturing, Sturgis MI

Once again Dennis was outstanding. Very professional and knowledgeable. Once I explained to him what we were going after he knew exactly what needed to be done. Dennis went above and beyond in my opinion, assisting me with an issue that was due to the Charter Cable Modem being faulty. Give that man a raise. He’s a great representative for your company.

Land Conservancy, Traverse City, MI

I just wanted to take a minute to let you know that Scott is a really good guy. He is kind, patient and very knowledgeable. Every time I interact with him he is very professional and it truly is a pleasure to work with him. Such a valuable asset to Next-It and one of the reasons I recommend Next-It to folks looking for services that align with those you provide.

Trucking & Storage, Traverse City, MI

They do what they say they are going to do, and with my data … Next IT does it all! Then, each month they review what they have done and tell me what they are going to do next! I receive a detailed Business Technology Review with the status of EVERYTHING, my Account Executive analyses it for me, automatically addresses any issues and summarizes the report for our monthly CIO meeting. I usually say “I’m really busy this month but I know you’ve got this!” The employees at Next IT have actually removed the headaches and fears I had with our company’s data and communications which allowed me to get back to work and focus on achieving my business goals.

Employee Benefits,  Grand Rapids, MI

In addition to a strong backup system and a new server to better protect our business, Next IT provided us with some additional tools to help the business run more efficiently, including dual-monitor workstations, a new printer set-up, voice-over-internet capability and VPN access.

Government, Muskegon, MI

I truly love your company!!! You make the stress of tech issues go away with one simple call. When we are frazzled and ready to give up, your staff is calm and ready to take on the “challenge”. I appreciate your courteous staff!!!!

Commercial, Grand Rapids, MI

Their staff does an excellent job catering to people of all knowledge levels and are always looking for ways to help your business or organization be more efficient.

Service Report Card

Resolved Tickets ( All Boards)

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Customer Satisfaction

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Service Tickets Within SLA

Spam Virus Messages Blocked

Let Us Help You With Your Technology Needs!

Let’s connect

Four locations in Michigan

Kalamazoo

5320 Holiday Terrace, Suite 2
Kalamazoo, MI 49009
269-659-3947

Muskegon

423 West Norton Avenue
Muskegon, MI 49441
231-739-6398

Traverse City

3139 Logan Valley Road
Traverse City, MI 49684
231-739-6398

Grand Rapids

2675 44th Street Suite 201 SW
Wyoming, MI 49519
616-607-9290