The technician was very nice on the phone and very helpful. Great Customer Service!

NeXt I.T.
5 / 5 stars
Without NeXt I.T. we would have to hire 2 or 3 additional staff, so it is a huge cost saving for Webb Chemical.
Webb Chemical
NeXt I.T.
5 / 5 stars
The NeXt I.T. Team Takes Ownership of Our Website

Not only does NeXt I.T. manage our website, but they host our site as well. It is an option we chose so the computer experts handle all of our website needs leaving us to focus on our specialty. Because we have a high-volume ecommerce site, we needed a server that could handle the volume of customers and keep our site and it’s information safe. Their proactive approach does the job and puts plans into place that keep our website up & running at it’s best. We remain worry-free as NeXt I.T. keeps us informed with communications regarding what our site needs, what needs fine tuning and keeping certifications current.

Hackley Health Management
NeXt I.T.
5 / 5 stars
NeXt I.T. invests in our community.
Harbor Hospice
NeXt I.T.
5 / 5 stars
NeXt I.T. is invested in our company
Hackley Healthcare
NeXt I.T.
5 / 5 stars
Contracting with NeXt I.T. has saved the Mona Shores School District 30% in Personnel costs.

The Mona Shores School District enjoys its partnership with NeXt I.T. blending the business of student learning with technical support. NeXt I.T. is a technology company that understands front line tech support. NeXt I.T. has provided the young generation a chance to start working with a technology company that can provide more opportunities than a school district might be able to provide. Much easier to attract young talent!

Contracting with NeXt I.T. for entry level technicians has saved the district 30% in personnel costs. The district no longer has the burden of rising retirement costs and health care for these employees. Not to mention the schools district doesn’t have to deal with any HR related issues. If there is a problem, I tell NeXt I.T. and it is just handled.

The technicians are very professional and know what it takes to support people with their technology needs. The district does not have to train the individuals on entry level skills they already start with those skills. The district gets to focus on training the technicians on their own systems and supports and in public education.

http://www.monashores.net/
NeXt I.T.
5 / 5 stars
NeXt I.T.’s level of professionalism has brought Benzie Schools Technology services seven steps above where we were just a year ago.

NeXT I.T. has proven to be an invaluable resource regarding the continued success of Benzie School’s technology plan. Their in-depth knowledge of technology needs for education, depth and breadth of over 35 engineering resources and overall level of professionalism has brought Benzie Schools Technology services seven steps above where we were just a year ago. I highly recommend NeXt I.T. for any organization or school in need of a superior I.T. support firm.

Superintendent – Traverse City
NeXt I.T.
5 / 5 stars
NeXt I.T. and he was able to solve our problem

I just wanted to send a thank you out to you and your organization. We recently had a very difficult problem getting a new program to install on a computer where it worked and installed fine on every computer other than mine. After no luck with the vendor’s technicians we reached out to you our IT support for help. NeXt I.T. and he was able to solve our problem and resolve the problem with our vendor of which we had been unable to do. I really appreciate NeXt I.T.’s help in solving this issue as it has caused me much grief over the last week.

Horizon Group
NeXt I.T.
5 / 5 stars
I have one monthly bill so I know exactly what my costs are for the year.

Thanks to NeXt I.T. and their NeXtCARE managed service program, the entire burden of computer support has been taken off my back, and I don’t have to worry about security threats or downtime. Now we are getting regular Microsoft updates, virus updates, spyware is being scanned and removed, the temporary files are getting cleaned up and our backups are being taken care of. It’s really helped speed up our network, our programs run better, and we don’t have the recurring problems that we had in the past. Plus, I have one monthly bill so I know exactly what my costs are for the year. The guys on the other end of the phone are TERRIFIC!!

Healthcare Facility – Traverse City
NeXt I.T.
5 / 5 stars
NeXt I.T. can fix our problems before they become a problem

NeXt I.T. has helped our company in many ways. We have had multiple problems in the past with our computer equipment and with the team at NeXt I.T. monitoring how everything works now, we do not see that horrible blue screen anymore. The team at NeXt I.T. can fix our problems before they become a problem! Thank you to the whole team at NeXt I.T.!!

Cleaning Company – Muskegon
NeXt I.T.
5 / 5 stars
NeXt I.T. Saved our Bacon!

NeXt I.T. helped save our bacon when we went over the storage limit for our Exchange server. NeXt I.T. came to the rescue, did what needed to be done, and got us up and running again.

MS Tube
NeXt I.T.
5 / 5 stars
Knows Our Business and Network

NeXt I.T. has become my sounding board for new ideas. As we read about new technology, NeXt I.T. consults with us, and either understands it already, or has a relationship with a vendor who does. They are always making us aware of new ideas or advances in technology. As a busy I.T. pro, I don’t have enough time as I’d like to research advances in tech, and I appreciate that NeXt I.T. does that for me.

Harbor Hospice
NeXt I.T.
5 / 5 stars
I Have a Fixed Amount that I can Budget For

I like having a dedicated Account Manager to act as a sounding board and technology consultant. He visits me monthly with reports and together we review the data looking for trends and confirming that our infrastructure is running as it should.

Pioneer Resources
NeXt I.T.
5 / 5 stars
100% Focused on Helping You Find a Technology Solution

Bluebird Cancer Retreats of West Michigan (Member, Board of Directors & Webmaster) “What I love about NeXt I.T. is that they are not about the “sale” but, instead, they are 100% focused on helping you find a technology solution. We’re a small non-profit withlimited resources, and I’m very pleased to say that NeXt I.T. was extremely helpful coming up with creative solutions for our website that will be of significant, long-term benefit. It’s pretty clear that NeXt I.T. is committed to customer satisfaction – starting with a solution not a sale, and ending with a completed project that exceeds expectations.

Bluebird Cancer Retreats
NeXt I.T.
5 / 5 stars
I couldn’t ask for more knowledgeable staff to work with me in all aspects of networking.

Thurston Woods Village
NeXt I.T.
5 / 5 stars
Unique Combination of Technical Savvy and Aesthetic Sense

NeXt I.T. has the unique combination of technical savvy and aesthetic sense. They updated our Sligh Furniture Company websites to be effective in attracting target consumers and conveying the beauty of our products, information and where people can go to see and buy. NeXt I.T. thinks collaboratively and performs work quickly at a competitive price.

President Sligh Furniture Company
NeXt I.T.
5 / 5 stars
Very professional and prompt.

Eric has always been very professional and prompt when it comes to taking care of our IT needs. He is also proactive in terms of reaching out to make us aware of potential IT issues before we have problems.

Wilbur Products
NeXt I.T.
5 / 5 stars
Their work has been terrific!

NeXt I.T. has supported us over the past few years by redoing our company website, providing service to our server and other computers and most recently revamping our network switch to facilitate the installation of a VOIP phone system.

Our experience with NeXt I.T., their staff and their work has been terrific. We are glad to have them as our IT support/service partner!

Owner
NeXt I.T.
5 / 5 stars
NeXt I.T. is an Excellent Company

As a one-man business, I don’t have the time, knowledge or patience to deal with computer and smartphone tech issues. I’ve used NeXt I.T. to help with a number of issues including the synchronizing of data between my computers and smartphone, software problems and general maintenance issues. All were solved promptly, efficiently and I felt the services were a very good value. NeXt I.T. is an Excellent company!

NeXt I.T.
5 / 5 stars
We look forward to many more years of service!

Eric and his team at NeXt I.T. have been instrumental in the growth and development of our technology and infrastructure. NeXt I.T. has taken a plan from concept to reality. NeXt I.T. has implemented everything from VOIP phones to Exchange email system, secured networking to custom web applications. NeXt I.T. has been managing our multi-site/ multi-server network for several years now and we have nothing but great things to say. We look forward to many more years of service! Thanks Eric!

Concept Metals
NeXt I.T.
5 / 5 stars
Extremely Knowledgeable and Helpful

I have had the privilege of working with Eric Ringelberg and NeXt I.T. for several years. I have always found him to be extremely knowledgeable and helpful with the work that he does. He also takes great care to make sure that his employees embody the same attributes. Eric is a great, down-to-earth guy who is more than willing to share his expertise and knowledge. I have recommended NeXt I.T. to colleagues many times specifically because of Mr. Ringelberg’s ownership and hands-on approach, to his business. In my own business of graphic and web design, I find it impossible to function without good IT support. If you work with Mr. Ringelberg, you won’t be sorry.

NeXt I.T.
5 / 5 stars
The Server Migration was a Huge Success

The CherrCo server migration was a huge success and was very seamless to the CherrCo users. We are extremely pleased with the job that NeXt I.T. did when scheduling this whole project. The sales department provided us with all the equipment and software that was required. The engineer did a fantastic job of setting up both servers, migrating the data and moving all information out of the old server. We were actually ahead of schedule on every step that the engineer performed and he proved to be very knowledgeable in this whole process. Both the sales and technical staff were very professional and I would not hesitate to call on NeXt I.T. to help CherrCo with our computer needs in the future. Eric has always told me that NeXt I.T.’s strengths are in the knowledge and services of their employees and that is 100% correct. I will recommend NeXt I.T. to anybody who has computer needs.

http://www.cherrco.com/
NeXt I.T.
5 / 5 stars
Eric and His Team are Who I Would Recommend

When it comes to NeXt I.T. service and knowledge in the industry, Eric and his team is who I would recommend you talk to. Our company has been serviced successfully over the past several years with results that are second to none.

http://www.customserviceprinters.com/
NeXt I.T.
5 / 5 stars
The Needs of His Clients Come First

Eric has a great deal of passion for the work he and his company does. The needs of his clients come first; this is shown by the interest he takes in all of his clients. I receive regular emails and phone calls from Eric whenever there is a new or better way to do things. For example; by switching to a new disk to disk backup solution not only did we get a far better product, it is saving us $10,000.00 a year.

NeXt I.T.
5 / 5 stars
Great company and Great owner!

Eric is an awesome IT Provider and business associate. He and his company have done impeccable work for us for many years now and we are still thrilled with their efforts and professionalism. I also like the fact that they are always on the leading edge of technology. The best part of this is that combined with their knowledge of business practices, they find and recommend things to us that can really improve our company that we would otherwise be totally unaware of. Great people, great company and great owner.

Owner
Wilbur Products
NeXt I.T.
5 / 5 stars
We look forward to continuing the relationship!

Our Tech Team is very impressed with how your team is handling our tickets. It is a rare combination having our own Tech Support with the backup expertise of your staff. They have been wonderful in responding to submitted tickets as well as being proactive on other items. We are impressed at how well you have been able to merge with our unique environment and individual skill sets.

We look forward to continuing the relationship.

Technology Assistant
Westview Schools
NeXt I.T.
5 / 5 stars
Thank you NeXt I.T. for being there for me.

I was beyond frustrated with an issue that I was having with the excel program when I called NeXt I.T. Prior to my call, I had several people in my office try to help me with the issue but no one had a clue how to fix it. My tech, Tyler, from NeXt I.T. listened patiently as I explained the issue. In my opinion the problem was complex, but Tyler didn't give up or become frustrated with the issue. NeXt I.T. went to work to resolve it. Once Tyler determined the problem, he graciously walked me through the steps to fix the problem. My blood pressure and my sanity are forever grateful to NeXt I.T. for the quick resolution to my computer dilemma. Thank you NeXt I.T. for being there for me.

Staff-Kelly-Haight-1 Dir. of Education Services
Willing to Wait Sex and Relationship Program
NeXt I.T.
5 / 5 stars
Goes Out of Their Way to Give Great Service!

Jimmi has given us great service and recommendations. He acts as intermediary with vendors, which is most helpful!!

http://www.oamkg.com/
NeXt I.T.
5 / 5 stars
NeXt I.T. is a major player in West Michigan and he is very senstive to his client’s needs AND budgets

I have watched Eric grow NeXt I.T. from an infant enterprise to a major player in the West Michigan IT Services space. He and his firm are thorough, creative and effective. He is also very sensitive to client's needs and budgets.

eric seifert Growth Specialist
GVSU Small Business Development Center
NeXt I.T.
5 / 5 stars
NeXt I.T.’s customer base is well-satisfied with their efficient delivery of reliable services

Eric Ringelberg and NeXt I.T. offer a wealth of practical knowledge combined with a firm commitment to customer service. These guys really know their stuff. I've worked with them both in the role of outside counsel and in the role of "customer." I can see why their customer base is well-satisfied with their efficient delivery of reliable services. Eric and NeXt I.T. get the double-thumbs-up!

eric grimm PLLC
NeXt I.T.
5 / 5 stars
Working with them has been easy and effortless

NeXt I.T. was certainly not the least expensive company that submitted quotes/proposals for this first website development project. We chose to partner with them based on their ability to listen to our needs, see our vision (even when we couldn’t) and in turn creatively execute it. They are very responsive and very thorough. Working with them has been easy and effortless. I can truthfully say that we both learned several valuable lessons and project management skills along this journey. My staff and I have a firm understanding of all our new sites and the training that they provided has been beneficial in us keeping our sites current and updated with minimal outside help. Marketing is my forte, and I readily admit that I’m “I.T. challenged” so when issues or problems arise my first go to is NeXt I.T., they are my super heroes!

vall Marketing Communications Manager
Structural Concepts
NeXt I.T.
5 / 5 stars

I love how they send emails to keep you informed on the status of their work. Also, the staff is very quick to respond to any questions I may have. All updates or issues were done quickly and professionally.

nexes-img Nexes Lumbertown
NeXt I.T.
5 / 5 stars

Compared to our previous I.T. supplier’s service, NeXt I.T. is outstanding! We have been working with NeXt I.T. for several years because they have a very comprehensive IT solution. We utilize their team for system monitoring, networking across multiple locations, data management, and much more. NeXt I.T. is way beyond an ordinary break-fix solution.

edgewater-img Edgewater Industries
NeXt I.T.
5 / 5 stars

Next IT has been instrumental in the development of our ecommerce site and the continued optimization of the site for top performance… Next IT team constantly brings us creative ideas on how to enhance our site and avoid letting the site become stagnant.

hackley-img Director
Hackley Health Management
NeXt I.T.
5 / 5 stars

Great experience! He not only got the software installed, but also made sure the printer was connected and working properly. Your help was greatly appreciated as I would have struggled with this whole process.

NeXt I.T.
5 / 5 stars

Several techs stuck with working out the trouble and tried multiple solutions until we found one that worked. Excellent follow through!

NeXt I.T.
5 / 5 stars

Very timely response and resolution to the problem. Technician was very knowledgeable and answered questions I had regarding the potential cause of the issue. Excellent customer service.

NeXt I.T.
5 / 5 stars

Scott is wonderful and worked very hard to figure out what was creating the bounce back issue. He did a great job and we love working with Scott.

NeXt I.T.
5 / 5 stars

Prompt and polite service.

NeXt I.T.
5 / 5 stars

The team did a great job helping me troubleshot this issue.

NeXt I.T.
5 / 5 stars

I sent a message with my issue and it was resolved within a few hours.

NeXt I.T.
5 / 5 stars

The technician is very knowledgeable and professional technician. We appreciate the responsiveness!

NeXt I.T.
5 / 5 stars

Tyler was very willing to help and even allowed me to call him back several times in order to follow up on multiple issues. Very much appreciated the patience and willingness to answer many questions. Thank you for a great experience during our internet outage and router reconfiguration.

NeXt I.T.
5 / 5 stars

The technician was awesome. He updated the ticket as the issue was being resolved. He has also followed up to ensure that the issue has not happened again.

NeXt I.T.
5 / 5 stars

The technician was very professional and did a great job on the firewall install, even jumping on a separate issue (Exchange) after the fact when we were not sure if it was a firewall issue or not. He had it pre- configured and ready to go.

NeXt I.T.
5 / 5 stars

As always, the technician was right on this critical issue. He kept in contact via phone, text and email. He is a true asset to your organization. His name came up today at our Board meeting and all of the partners agreed he and Next IT are a huge upgrade handling our IT needs.

NeXt I.T.
5 / 5 stars

I liked the Help Desk worker's procedural investigation of the issue and his promptness in getting the call dispatched. The field technician was very professional as well in pinpointing the problem. I particularly liked the field technician's resourcefulness and communication while he completed the service call.

NeXt I.T.
5 / 5 stars

Our technician was able to resolve in less than three minutes and on the first try an issue that two different technicians from other IT Companies had been unable to diagnose and fix even after multiple attempts.

NeXt I.T.
5 / 5 stars

Great experience! He not only got the software installed, but also made sure the printer was connected and working properly. Your help was greatly appreciated as I would have struggled with this whole process.

NeXt I.T.
5 / 5 stars

Very timely response and resolution to the problem. Technician was very knowledgeable and answered questions I had regarding the potential cause of the issue. Excellent customer service.

NeXt I.T.
5 / 5 stars

I love that you automatically find issues on my computer and correct them before they become problems. Thank you.

NeXt I.T.
5 / 5 stars

Great team of professionals...they're prompt on calling and resolving issues which may have had occurred in the past or present... We appreciate their services and have that bond and partnership working together to improve our systems and processes...

rsz_holiday_inn
NeXt I.T.
5 / 5 stars
Make sure our needs are met

John Linear did an excellent job finding what we needed and making sure they met our needs. They are very nice monitors.

NeXt I.T.
5 / 5 stars