NeXt I.T. offers Computer Support and Managed IT Services for small to medium sized businesses. Our services meet the needs of business owners located in Muskegon, Grand Rapids, Traverse City, Kalamazoo and the Michiana area.

  1. We Promise to Respond in thirty Minutes or Less. Our experienced qualified technicians who can fix your computer problem will answer your computer support problem without delay. If your call is not responded to in a half hour, we’ll fix it for free.
  2. neXtCARE. Why wait all day for your computer to be repaired? Your computer network is important to you. That’s why we offer Managed Services which is proactive remote IT support and network services. This network support service allows your computer network to be accessed remotely. We’ll dispatch a technician that same business day.
  3. We speak YOUR language. You’ll get the clear answers to your computer and IT support questions that you deserve. You won’t be made to feel stupid by any technical talk from our IT support specialists.
  4. Absolute 100% Satisfaction is Our Guarantee. Our IT consulting and technology support services will give you the satisfaction you deserve. With our IT management services, nothing will get in the way to make sure you are a happy customer.
  5. No Unforeseen or Unwanted Surprises. Feel secure that your network or data will not be damaged in the process. Before we begin computer maintenance services, we check first to see if there are any possible problems and alert you first. Any significant risks will be addressed with clear explanation as we obtain your authorization before we perform the work. Alternative process is to have your data synchronize and backed up before we proceed any further on your machine.
  6. All Projects Completed According to Schedule AND Budget – Guaranteed. We won’t surprise you with added or hidden charges as we perform IT consulting and network services. Believe it or not, there are some incompetent and unethical technicians out there, but not us. We do the right thing and make no excuses. Your IT support project will be completed within time constraints, resources, scope and budget.
  7. Your Bill Will Be Accurate – That’s Our Promise. Your invoice will be accurate and completely spelled out – guaranteed. There will be no billing surprises since your IT management services bill will be pre-approved by you.